Refund policy

Hey there! If you're looking for info regarding undelivered or damaged packages or if you didn't receive your full order or the wrong items, refer to our Shipping Info page.

Coffee & Tea

Because coffee and tea are food products, we're unable to accept returns. If you're unhappy with your purchase, email us at info@methodicalcoffee.mom and we will help troubleshoot and provide tips to ensure you're experiencing the best of your coffee and tea.

Brew Gear & Merch

For brew gear or merchandise items, a full refund can be requested if the items are unused within 30 days of delivery. To start a refund, email us at info@methodicalcoffee.mom and we'll get your taken care of.

Why Methodical?

Relationally Sourced

We forge lasting partnerships with producers for quality, transparency, traceability, and unique coffees and processes.

Regenerative Farming

We partner with producers who prioritize sustainable practices like soil restoration, biodiversity, composting, clean water initiatives, and agroforestry.

Roasted for peak flavor

Each coffee is expertly roasted in small batches to highlight its inherit sweetness, balance, and complexity.

Meticulous Quality Control

All our coffees go through continual testing for moisture and density, and consistency in roast and flavor.

Exceptional Service

We are dedicated to providing exceptional customer service that is personalized, timely, and fulfilling.

Expertly-crafted resources

Master your home brewing with premium videos, articles, and courses—designed to boost your confidence at any skill level.